GOV-001
Our Commitment to You
Version 2.0 · Current
The commitments that shape what you can expect from been, what you will never find here, and how your trust is respected.
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Governance Centre
Governance & Trust
These documents form the Governance Framework for been. They collectively describe the ethical, legal, technical, and operational principles that guide the design, development, and ongoing stewardship of the Companion.
GOV-002
Ethical Principles of been
Version 2.0 · Current
The values that guide the design, development, implementation, and ongoing evaluation of the Companion.
Read document →GOV-003
AI Transparency Statement
Version 2.1 · Current
An explanation of the role, capabilities, limitations, and boundaries of the artificial intelligence used within been.
Read document →GOV-004
Privacy Policy
Version 2.4 · Current
How been collects, uses, stores, protects, and manages personal information, and the choices available to you.
Read document →GOV-005
Terms & Conditions
Version 2.3 · Current
The legal framework governing access to and use of been, including responsibilities and limitations.
Read document →GOV-006
Safety & Crisis Policy
Version 2.0 · Current
How been approaches participant safety, its boundaries in moments of risk, and what it is not designed to do.
Read document →GOV-007
Data Retention & Deletion Policy
Version 2.2 · Current
How been retains, deletes, and limits the accumulation of participant information over time.
Read document →GOV-008
Security & Infrastructure Statement
Version 2.1 · Current
The technical and operational safeguards currently implemented to protect participant information.
Read document →GOV-009
Refund Policy
Version 1.3 · Current
How refunds work for paid access to been, including the 14-day refund period for each one-year purchase and how to make a request.
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